Manage Payment Processing

Use Manage Payment Processing to pay invoices, import Shelby Teller payments, enter miscellaneous cash payments, and add or apply unapplied cash. This article walks through filtering payments, working with the Payment Processing grid, importing check files, generating the Payment Edit Report, and processing payments to the General Ledger.

Filters

1. Choose the appropriate Filters as needed:
   • Revenue Centers
   • Sources: only displays if you have set up sources.
   • Users: only displays if you have at least one payment pending on the Manage Payment Processing page.
2. Click Search to display results, or click the Clear Filters link to reset all filters.

Payment Processing Grid

The grid displays unsaved payments that match the selected filters, with the following columns.

To work with payments in the grid:

1. To edit a payment, double-click the payment or click the Edit icon.
2. To add a payment, click the Add New Payment link.
3. To delete a payment, click the Delete icon next to it and confirm the prompt.

To import a Shelby Teller file:

1. Click Choose File to select a Shelby Teller file.
2. Click the Import Shelby Teller button to start the import.

Note: The Add New Payment link does not display while a Shelby Teller import is in progress.

Import Check File

The first imported item displays. This page is identical to the Payment Processing Update page (see Edit a Payment), except for a note indicating how many items remain in the import.

For each imported payment, Accounts Receivable displays the person associated with the NameID from the Shelby Teller file. If no person is associated with that Name ID, the system looks up the DFID and DFIAcct in the program's ACH records. If the check information is not associated with a record, the Person Search window opens so you can manually select the individual to whom the payment belongs. Once a name is selected, it is automatically associated with that check information going forward.

For each imported payment, apply the amount to invoices, miscellaneous cash, or unapplied cash, as appropriate.

1. When ready, click Apply to move on to the next payment in the import.
2. To exit the import, click the Cancel link to return to the Payment Processing page.

If an import is already in progress:

1. Click Resume Shelby Teller Import to resume the import process.
2. Click the Clear Shelby Teller Import link to cancel the current import completely.

Important: Payments already applied are not removed from Payment Processing if you choose to Clear Shelby Teller Import. Remove these items from Payment Processing before reimporting the file, or you will end up with duplicates.

After the import finishes, your payments appear in the grid. Each imported payment has the following Note: 'From Shelby Teller Import.'

Payment Edit Report

1. Select the payments you want to view.

2. Click the Payment Edit Report button to display a report preview. In the Report Preferences area, select the Report Type:

   • Detail: displays all details for each payment, including totals for each check number and the final totals.
   • Summary: displays a summary for each customer along with final totals.
   • Images: displays all images from each payment along with the customer, check #, date, and amount.

   If your report type is Detail, you can also select Print Notes and Print Setup Information.

3. Click the Run Report button to display a preview of the Payment Edit Report.

Tip: Click the Clear Preferences link to reset all report preferences to their initial values. Once the preview displays, you can navigate the pages, export to several formats (PDF, Excel, Word), and Print.

4. Click the Close Report button to return to the Payment Processing page.

Process Payments

1. Select the payments you wish to process within the grid. You can also select the top box to select all payments in the grid.
2. Click the Process Payments button to begin the posting process.

Note: The bank account used for your payments in the journal entry sent to General Ledger is based on your currently selected bank account. To change the bank account, see Current Financial Settings.

Payment Report Preview

1. Preview the Accounts Receivable Payment Final Register before printing. In the Report Preferences area, you can choose to Print Notes and Print Setup Information. If you have changed the selected options, click Run Report to display an updated preview.
2. Once the preview displays, you can navigate the pages, export to several formats (PDF, Excel, Word), and Print.

Tip: Click the Clear Preferences link to reset all report preferences to their initial values.

Finalize Post

1. Edit the Posting Date if desired.
2. Click one of the following:
   • Finalize Post: Finalizes your payment process and posts to the General Ledger.
   • Cancel: Returns you to the Payment Processing page without finalizing.

Note: The Post Directly to General Ledger without Editing option posts your journal entry all the way through to General Ledger History, so it can be viewed on reports and on the View Posted Journals page within General Ledger. This skips the step of editing and posting the journal entry in the Manage Unposted Journals page.

Tip: To process loan payments, see Process Loan Payments.

Updated June 16, 2026 20:25