Change the Vendor or other Detail for an Unpaid Invoice

An invoice may sometimes be posted with the wrong vendor, expense account, or other detail. This article walks through the process of correcting a posted but unpaid invoice. In the example, an invoice was posted for "Wal-Mart Shopping Center" and displays on the Manage > Payment Processing page. The vendor needs to be changed to "Music Supply Warehouse," and the detail line needs a different expense account.

 

Undo the invoice

  1. From the Accounts Payable menu, select ViewTransaction Inquiry.
  2. Click Clear Filters, then select Unpaid.
  3. Click Search.
  4. Locate the invoice to correct, then click the View Details icon next to it.
  5. Click Undo Invoice at the bottom of the Details tab.
  6. Review the transactions, then click Undo Transaction.

 

Edit and repost the invoice

  1. From the Accounts Payable menu, select ManageUnposted Transactions.
  2. Click the Edit icon next to the invoice that needs correction.
  3. Click the Vendor link to select a different vendor.
  4. The Person Search window appears. Enter search criteria, such as the first word of the correct vendor's company name, then click Search. Double-click the vendor on the grid.
  5. To change the account number, click the Search icon next to it on the Details tab.
  6. The Account Search window appears. Search for the correct account number, highlight it, and click Select.
  7. Verify the invoice information is correct, then click Update.
  8. The updated transaction information now displays in the list.

Updated

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